Política de Cookies de Natura Cosméticos

Natura Cosméticos, como parte del grupo de empresas Natura & Co ("Natura & Co", "nosotros", "nos", "nuestro"), está totalmente comprometida con la recopilación, el uso y el cuidado responsables de los Datos Personales de los individuos. Esta Política de Cookies ("Política") describe las diferentes categorías de cookies o tecnologías similares ("Cookies") que pueden utilizarse en relación con el Natura Cosméticos al que accede ("Sitio/Aplicación") y cómo puede gestionarlas.


Tenga en cuenta que, en la medida en que la información recopilada a través de las cookies constituya Datos Personales, tratamos dichos Datos de acuerdo con nuestro Aviso de Privacidad. Si tiene alguna pregunta sobre cómo se utilizan sus Datos Personales, puede ponerse en contacto con el responsable de datos a través del equipo del Delegado de Protección de Datos (DPO) aquí.


Utilizamos cookies en nuestro Sitio/Aplicación que, entre otras cosas, nos ayudan a mejorar su experiencia de nuestro Sitio/Aplicación y a garantizar que él funcione como usted espera.


¿Qué es una cookie?

Las cookies son archivos de texto que contienen pequeñas cantidades de información, que se descargan en su computadora o dispositivo móvil por los sitios web/aplicaciones que visita.


¿Quién establece las cookies?

  • Cookies primarias: Cuando visita nuestro Sitio/Aplicación, le piden a su navegador que almacene cookies en su dispositivo para recordar información sobre usted, como su preferencia de idioma o información de acceso. Esas cookies son establecidas por nosotros.
  • Cookies de terceros: También tenemos cookies en nuestro Sitio/Aplicación que son establecidas por terceros. Estas son cookies de un dominio diferente al dominio de nuestro Sitio/Aplicación que está visitando. Utilizamos estas cookies de terceros para nuestras iniciativas de publicidad y marketing.

Tipos de Cookies

Ahora explicaremos qué cookies utilizamos en nuestro Sitio/Aplicación y por qué las usamos.


A. Categorías:

  • Cookies estrictamente necesarias: Estas cookies son fundamentales para que nuestro Sitio/Aplicación funcione. Por lo general, se activan en respuesta a sus acciones y solicitudes a nuestro Sitio/Aplicación, como cuando inicia una sesión, establece preferencias de privacidad o completa formularios. Puede bloquearlas a través de su navegador, pero algunas partes de nuestro Sitio/Aplicación no funcionarán para usted mientras dichas cookies estén bloqueadas.
  • Cookies no estrictamente necesarias: Estas cookies no son necesarias para el correcto funcionamiento de nuestro Sitio/Aplicación. Recopilamos dichas cookies cuando usted lo acepta. Solicitamos su consentimiento en nuestro banner de cookies o en la configuración de cookies del Sitio/Aplicación, o en los permisos de la aplicación.

B. Subcategorías:

  • Cookies de rendimiento: Estas cookies nos permiten contar las visitas y las fuentes de tráfico para que podamos medir y mejorar el rendimiento de nuestro Sitio/Aplicación. Nos ayudan a comprender qué páginas son las más y menos favorecidas, y cómo los visitantes se mueven por el Sitio/Aplicación. Toda la información que recopilan estas cookies es agregada y, por lo tanto, anónima. Si no permite estas cookies, no sabremos cuándo ha visitado nuestro Sitio/Aplicación y no podremos monitorear su rendimiento.

También utilizamos Google Analytics para ayudar a analizar cómo utiliza nuestro Sitio, que genera información estadística y de otro tipo por medio de cookies. Si no desea que Google Analytics informe sus datos de visita a este Sitio, puede instalar el add-on de inhabilitación de Google Analytics para navegadores en este link.


  • Cookies funcionales: Estas cookies permiten que nuestro Sitio/Aplicación proporcione funcionalidad y personalización y permiten que el Sitio/Aplicación recuerde las opciones que realiza (como sus informaciones de login) y la configuración de preferencias personalizadas (por ejemplo, tamaño del texto). Pueden ser establecidos por nosotros o por proveedores externos cuyos servicios hemos agregado a nuestro Sitio/Aplicación. Si no permite estas cookies, es posible que algunos o todos estos servicios no funcionen correctamente.
  • Cookies de segmentación: Estas cookies recopilan información sobre sus hábitos de navegación para que la publicidad sea relevante para usted y sus intereses. Pueden ser establecidos a través de nuestro Sitio/Aplicación por nuestros socios publicitarios y pueden ser utilizados por esas empresas para crear un perfil de sus intereses y mostrarle anuncios relevantes en otros sitios. Ellos no almacenan directamente datos personales, pero se basan en la identificación única de su navegador y dispositivo de Internet. Si no permite estas cookies, experimentará una publicidad menos dirigida.

Cookies de redes sociales: Estas cookies son insertadas por los servicios de redes sociales que agregamos a nuestro Sitio/Aplicación para permitirle compartir nuestro contenido con sus contactos. Pueden rastrear su navegación en otros Sitios/Aplicaciones y personalizar la publicidad en otros Sitios / Aplicaciones en función de sus intereses. Si no permite estas cookies, es posible que no pueda ver o utilizar dichas herramientas para compartir.


¿Cuánto tiempo permanecerán las cookies en mi dispositivo?

El tiempo que una cookie permanece en su dispositivo depende de si se trata de una cookie de "sesión” o "persistente".


  • Las cookies de sesión duran hasta que deja de navegar. Estos se crean temporalmente. Una vez que cierre el navegador, se eliminarán todas las cookies de sesión.
  • Las cookies persistentes duran hasta que caducan o se eliminan.

La mayoría de las cookies que utilizamos son persistentes y caducarán entre 30 minutos y dos años a partir de la fecha en que se descargan en su dispositivo. Consulte la siguiente tabla sobre cómo administrar las cookies y para obtener más información sobre cómo eliminarlas antes de que caduquen.



Seu controle sobre os cookies:

  • Debemos obtener su consentimiento para enviar cookies a su computadora o dispositivo móvil, a menos que las cookies sean estrictamente necesarias para proporcionarle servicios o las leyes aplicables permitan lo contrario. Estas cookies no almacenan ninguna información que pueda identificarlo/a personalmente. Cuando estas cookies recopilan Datos Personales, la base legal para dicho tratamiento son nuestros intereses comerciales legítimos, de acuerdo con las leyes aplicables.
  • Puede rechazar o aceptar cookies de nuestro Sitio/Aplicación y establecer sus preferencias de cookies cuando acceder por primera vez a nuestro Sitio/Aplicación o cambiarlas en cualquier momento en [INTERNO: Por favor, insertar el link para las configuraciones de cookies disponibles a usuarios/as].
  • Alternativamente, puede utilizar la configuración de cookies en su navegador. También puede encontrar información relevante sobre la configuración del navegador en el sitio web de su proveedor de navegador a través de su pantalla de ayuda o puede consultar el siguiente site, que no está afiliado con nosotros, para obtener información sobre navegadores comúnmente usados.
  • Para deshabilitar las cookies en nuestra licencia de aplicación, debe consultar la configuración de su dispositivo móvil.
  • A menos que la cookie sea una cookie estrictamente necesaria, puede retirar su consentimiento a nuestras cookies en cualquier momento, incluso si ha dado su consentimiento previamente. Tenga en cuenta que cuando retiene su consentimiento, esto no elimina automáticamente ninguna cookie que ya esté en su dispositivo de conformidad con su consentimiento anterior. Deberá eliminar estas cookies manualmente siguiendo las instrucciones de su navegador web y/o dispositivo.

Contáctenos: Natura Cosméticos puede modificar esta Política de tiempos en tiempos. Tenga en cuenta la fecha al final de esta página para ver cuándo se revisó por última vez esta Política. Los cambios a esta Política entrarán en vigor cuando pongamos a disposición la versión revisada en nuestro Sitio/Aplicación.


Por favor, dirija todas las preguntas, comentarios o solicitudes relacionadas con esta Política al equipo del Delegado de Protección de Datos (DPO) aquí.


FECHA DE ENTRADA EN VIGOR: 04 de julio de 2023


Cookie ¿Quién establece la cookie? Tipo de Cookie Finalidad de la cookie ¿Cuánto tiempo permanecerá la cookie en mi ¿dispositivo?
Third Party Targeting Cookies This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. 0
First Party Unknown 18250
has_js Third Party Unknown 0
AWSALBTGCORS Third Party Functional Cookies 6
X-Oracle-BMC-LBS-Route First Party Strictly Necessary Cookies 18250
_hjAbsoluteSessionInProgress First Party Strictly Necessary Cookies This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. 0
A3 Third Party Targeting Cookies This domain is owned by Yahoo. The main business activity is: Search / Advertising 366
_hjSession_xxxxxx First Party Strictly Necessary Cookies A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. 0
id Third Party Targeting Cookies This domain is owned by Media Innovation Group, as US based digital marketing business. The main business focus is providing targeted online marketing services. 395
GTMCampaignLP First Party Strictly Necessary Cookies 180
_ttp Third Party Targeting Cookies 389
_ttp First Party Targeting Cookies 389
dtLatC First Party Strictly Necessary Cookies This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring 0
udmts Third Party Targeting Cookies This domain is owned by Underdog Media, a US based online behavioural advertising business. 365
GTMBrowserSessionEntranceTimestamp First Party Strictly Necessary Cookies 0
chances-ro Third Party Unknown 0
_gid Third Party Functional Cookies 1
_gid First Party Strictly Necessary Cookies This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. 1
_gid Third Party Functional Cookies 1
_hjSessionUser_xxxxxx First Party Strictly Necessary Cookies Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. 364
_hjFirstSeen First Party Strictly Necessary Cookies Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. 0
_gat Third Party Web Enhancement Cookies 0
igodigitalstdomain Third Party Targeting Cookies This domain is owned by ExactTarget Marketing Cloud, who provide online marketing services. 0
verifyFirstRequest First Party Strictly Necessary Cookies 18250
rtbh Third Party Targeting Cookies This domain is owned by Underdog Media, a US based online behavioural advertising business. 365
GTMLastEntranceReferrer First Party Strictly Necessary Cookies 0
_abck Third Party Functional Cookies 365
bm_sv Third Party Strictly Necessary Cookies 0
bm_sv First Party Strictly Necessary Cookies This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. 0
RT First Party Strictly Necessary Cookies The roundtrip (RT) Boomerang cookie is used by Akamai to measure page load time and/or other timers associated with the page. 7
ORA_OTD_JROUTE_PAINELBR First Party Strictly Necessary Cookies 0
ORA_OTD_JROUTE_PAINELBR First Party Strictly Necessary Cookies 0
diadelamadreasesorderegaloscom_session Third Party Social Media Cookies 0
diadelamadreasesorderegaloscom_session Third Party Unknown 0
bm_sz Third Party Functional Cookies 0
GTMCampaignReferrer First Party Strictly Necessary Cookies 180
_dc_gtm_UA-xxxxxxxx First Party Strictly Necessary Cookies This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. 0
VISITOR_INFO1_LIVE Third Party Targeting Cookies This cookie is used as a unique identifier to track viewing of videos 180
rxVisitor First Party Functional Cookies This cookie is used to store an anonymous ID for the user to correlate across sessions on the world service. 0
_fbp First Party Targeting Cookies Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90
_fbp First Party Targeting Cookies Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers 90
YSC Third Party Targeting Cookies YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. 0
m Third Party Strictly Necessary Cookies 730
GTMUtmSource First Party Strictly Necessary Cookies 179
__stripe_mid First Party Functional Cookies Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. 364
uuid2 Third Party Targeting Cookies This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. 90
edsid Third Party Strictly Necessary Cookies 2555
ASP.NET_SessionId_Fallback Third Party Strictly Necessary Cookies 0
u Third Party Functional Cookies 365
laravel_session Third Party Unknown 0
testcookie Third Party Unknown 0
CONSENT Third Party Targeting Cookies YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. 6174
GTMLastEntranceLP First Party Unknown 0
_ga Third Party Web Enhancement Cookies 730
_ga First Party Strictly Necessary Cookies This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga 729
_ga Third Party Web Enhancement Cookies 730
_ga First Party Web Enhancement Cookies This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga 729
_ga Third Party Unknown _ga 729
__bid First Party Strictly Necessary Cookies 21900
diadelpadreasesorderegaloscom_session Third Party Unknown 0
ts Third Party Functional Cookies 365
JSESSIONID First Party Strictly Necessary Cookies General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. 18250
IDE Third Party Targeting Cookies This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange 390
_tt_enable_cookie First Party Targeting Cookies 389
GTMUtmTimestamp First Party Strictly Necessary Cookies 179
GTMBrowserSessionEntranceReferrer First Party Strictly Necessary Cookies 0
dt Third Party Targeting Cookies This domain is owned by Underdog Media, a US based online behavioural advertising business. 365
SimpleSAMLSessionID Third Party Functional Cookies 0
__cfduid Third Party Functional Cookies 30
__cfduid Third Party Functional Cookies 30
__cfduid Third Party Functional Cookies 30
__cfduid Third Party Functional Cookies 30
__Host-GAPS Third Party Functional Cookies This domain is owned by Google. The main business activity is: User Accounts sub-domain. Cookies in this domain have lifespans between 1 month to 2 years. 730
_gclxxxx First Party Strictly Necessary Cookies Google conversion tracking cookie 90
_gclxxxx First Party Web Enhancement Cookies Google conversion tracking cookie 90
igodigitalst_514007232 Third Party Targeting Cookies This domain is owned by ExactTarget Marketing Cloud, who provide online marketing services. 0
_d2id Third Party Strictly Necessary Cookies 365
_d2id Third Party Unknown 364
OptanonAlertBoxClosed First Party Strictly Necessary Cookies This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. 365
test_cookie Third Party Targeting Cookies This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange 0
MR Third Party Targeting Cookies This domain is owned by Mircosoft - it is the site for the search engine Bing. 7
GTMVisitPermanent First Party Strictly Necessary Cookies 729
AWSALBTG Third Party Functional Cookies 6
dtPC First Party Strictly Necessary Cookies This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. 0
rxvt First Party Strictly Necessary Cookies This cookie is used to store two timestamps to determine session length and the end of a session. 0
asesor_de_regalos_natura_navidad_session Third Party Functional Cookies 0
mdata Third Party Targeting Cookies This domain is owned by Media Innovation Group, as US based digital marketing business. The main business focus is providing targeted online marketing services. 395
_hjIncludedInSessionSample Third Party Unknown Used when Hotjar has rejected the session from connecting to our WebSocket due to server overload. Applied in extremely rare situations to prevent severe performance issues. 0
_hjIncludedInSessionSample First Party Strictly Necessary Cookies This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. 0
_gat_UA- First Party Strictly Necessary Cookies This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 0
_gat_UA- Third Party Web Enhancement Cookies This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 0
ASP.NET_SessionId Third Party Strictly Necessary Cookies 0
dsid Third Party Strictly Necessary Cookies 2555
fr Third Party Targeting Cookies Contains browser and user unique ID combination, used for targeted advertising. 90
__tld__ Third Party Targeting Cookies __tld__ 0
GTMVisitSession First Party Strictly Necessary Cookies 0
dtSa First Party Strictly Necessary Cookies This cookie is used to save action names across pages so that performance can be monitored across pages. 0
_hjTLDTest First Party Web Enhancement Cookies When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. 0
_hjTLDTest First Party Strictly Necessary Cookies When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. 0
anj Third Party Targeting Cookies This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services. 90
__stripe_sid First Party Functional Cookies Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. 0
MUID Third Party Targeting Cookies This domain is owned by Mircosoft - it is the site for the search engine Bing. 390
ov Third Party Targeting Cookies This domain is owned by Media Innovation Group, as US based digital marketing business. The main business focus is providing targeted online marketing services. 395
NID Third Party Targeting Cookies This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. 183
__cf_bm Third Party Strictly Necessary Cookies This is a CloudFoundry cookie 0
__cf_bm Third Party Strictly Necessary Cookies This is a CloudFoundry cookie 0
XSRF-TOKEN Third Party Unknown 0
XSRF-TOKEN Third Party Unknown 0
XSRF-TOKEN Third Party Functional Cookies 0
XSRF-TOKEN Third Party Functional Cookies 0
XSRF-TOKEN Third Party Unknown 0
_hjIncludedInPageviewSample First Party Strictly Necessary Cookies This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. 0
_hjIncludedInPageviewSample Third Party Unknown Used when Hotjar has rejected the session from connecting to our WebSocket due to server overload. Applied in extremely rare situations to prevent severe performance issues. 0
ak_bmsc Third Party Web Enhancement Cookies 0
ak_bmsc Third Party Web Enhancement Cookies 0
ak_bmsc Third Party Web Enhancement Cookies 0
ak_bmsc First Party Strictly Necessary Cookies This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. 0
OptanonConsent First Party Strictly Necessary Cookies This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. 365
GTMBrowserSessionEntranceLP First Party Strictly Necessary Cookies 0
GTMUtmMedium First Party Strictly Necessary Cookies 179
ORDER_ID First Party Strictly Necessary Cookies 18250
NO_CACHE Third Party Functional Cookies 0
ADMIN_JSESSIONID First Party Strictly Necessary Cookies 0
dtCookie Third Party Web Enhancement Cookies 0
dtCookie First Party Strictly Necessary Cookies This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. 0
igodigitaltc2 Third Party Targeting Cookies This domain is owned by ExactTarget Marketing Cloud, who provide online marketing services. 0
ORDER_NUMBER First Party Strictly Necessary Cookies 18250
attribution_user_id Third Party Strictly Necessary Cookies 365
GTMLastEntranceTimestamp First Party Strictly Necessary Cookies 0
G_ENABLED_IDPS First Party Functional Cookies This cookie is used to securely log in to the website with a Google account. 0